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Privacy Policy

Last updated: September 28, 2024

Who we are?

Jinn Limited (hereafter “Company”) 
In this document, “we”, “our”, or “us” refer to Jinn Limited.
Our website address is: https://jinn-travel.com. We are company number 76850930 registered in Hong Kong Special Administrative Region of China.
Our registered address is at Unit B, 11/F, 23 Thomson Road, Wan Chai, Hong Kong SAR China

This Cookie Policy describes the types of cookies we use on our website, their purposes, and how users can manage their cookie settings.

1. Data We Collect

We collect the following data:

  • Personal Information: Full name, date of birth, phone numbers, email addresses, passport details, physical address.
  • Payment Information: Credit card details or other payment information.
  • Review Data: Information collected by third-party services like Trustpilot, which may include cookies to invite customers to write reviews and verify them.

2. How We Use Data

We use the collected data for:

  • Processing and managing bookings.
  • Communicating with users regarding their bookings.
  • Improving our services and website.
  • Marketing purposes (with user consent).
  • Inviting customers to leave reviews and verifying them through third-party services like Trustpilot.

3. Data Access

We may share data with third-party partners, such as payment processors, travel service providers, and review platforms like Trustpilot, to fulfill our obligations to customers.

4. Data Protection

We implement the following security measures to protect your data:

  • Authentication and Access: Data access is restricted to authorized personnel only, using multi-factor authentication.
  • Monitoring and Auditing: Regular monitoring and auditing of security systems to identify and prevent potential threats.
  • Staff Training: Training employees on information security measures and privacy policies.
  • Data Encryption: We use encryption to protect data during transmission and storage, especially on sites using HTTPS (SSL certificates).

5. User Rights

Users have the right to access, modify, or delete their data. To exercise these rights, please contact us at.

6. Policy Updates

We will notify users of any changes to this Privacy Policy via email.

7. Contact Information

If you have any questions about our Privacy Policy, please contact us at:

info@jinn-travel.com

Privacy Policy

This Privacy Policy describes the types of data we collect, how we use it, and the rights users have regarding their data.

1. Data We Collect

We collect the following data:

  • Personal Information: Full name, date of birth, phone numbers, email addresses, passport details, physical address.
  • Payment Information: Credit card details or other payment information.

2. How We Use Data

We use the collected data for:

  • Processing and managing bookings.
  • Communicating with users regarding their bookings.
  • Improving our services and website.
  • Marketing purposes (with user consent).

3. Data Access

We may share data with third-party partners, such as payment processors and travel service providers, to fulfill our obligations to customers.

4. Data Protection

We implement the following security measures to protect your data:

  • Authentication and Access: Data access is restricted to authorized personnel only, using multi-factor authentication.
  • Monitoring and Auditing: Regular monitoring and auditing of security systems to identify and prevent potential threats.
  • Staff Training: Training employees on information security measures and privacy policies.
  • Data Encryption: We use encryption to protect data during transmission and storage, especially on sites using HTTPS (SSL certificates).

5. User Rights

Users have the right to access, modify, or delete their data. To exercise these rights, please contact us.

6. Policy Updates

We will notify users of any changes to this Privacy Policy via email.

7. Contact Information

If you have any questions about our Privacy Policy, please contact us at:

info@jinn-travel.com

Terms of Use

These Terms of Use govern the use of our website https://jinn-travel.com.

1. General Provisions

By using our website, you agree to comply with these Terms of Use.

2. Services

We provide booking services for tours in Central Asia. All bookings are subject to availability and confirmation.

3. Liability

The Company is not responsible for any errors or omissions in the website content. We do not guarantee that the website will operate without interruption or error.

4. Copyright

All materials on our website, including text, images, and logos, are the property of the Company and are protected by copyright law.

5. Changes to Terms

The Company reserves the right to modify these Terms of Use at any time. Changes will take effect when posted on the website.

6. Governing Law

These Terms of Use are governed by the laws of Hong Kong.

7. Contact Information

If you have any questions about our Terms of Use, please contact us at:

info@jinn-travel.com.

Disclaimer

This Disclaimer outlines the limitations of our liability regarding the content and services provided on our website.

1. Informational Nature of Content

All content on our website is provided for informational purposes only and is not professional advice.

2. Limitation of Liability

The Company is not liable for any losses or damages resulting from the use of our website or the information on it.

3. Third Parties

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these websites.

4. Changes to Disclaimer

The Company reserves the right to change this Disclaimer at any time. Changes will take effect when posted on the website.

5. Contact Information

If you have any questions about our Disclaimer, please contact us at: info@jinn-travel.com.

Data Protection Policy

This Data Protection Policy explains the measures we take to protect your data.

1. Data Security

We use modern technologies and procedures to protect data from unauthorized access, alteration, or loss.

2. Data Processing

Data is processed only by employees who need it to perform their duties.

3. Risk Assessment

We regularly conduct risk assessments to ensure data security.

4. Staff Training

All employees undergo training on data protection.

5. Contact Information

If you have any questions about our Data Protection Policy, please contact us at:

info@jinn-travel.com.

Data Processing Agreement

This Data Processing Agreement outlines the terms of data processing with our third-party partners.

1. Purpose of Data Processing

Data is processed to provide travel services and process payments.

2. Responsibilities of the Parties

Partners agree to comply with all applicable data protection laws and regulations.

3. Access Control

Access to data is restricted to authorized personnel only.

4. Data Protection

Partners must implement appropriate technical and organizational measures to protect data from unauthorized access, alteration, or loss.

5. Contact Information

If you have any questions about our Data Processing Agreement, please contact us at:

info@jinn-travel.com.

Privacy Notice

This Privacy Notice describes how we collect, use, and protect your data.

1. Data Collection

We collect data such as name, date of birth, phone numbers, email addresses, passport details, physical address, and payment information.

2. Data Usage

Data is used for processing bookings, communicating with customers, and marketing purposes.

3. User Rights

Users have the right to access, modify, or delete their data. To exercise these rights, please contact us at: info@jinn-travel.com.

4. Policy Updates

We will notify users of any changes to this Privacy Notice via email.

5. Contact Information

If you have any questions about our Privacy Notice, please contact us at:

info@jinn-travel.com.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

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